Privacy Policy for S. Phaneuf & Associates
Last Updated: October 30, 20251. Introduction
Welcome to S. Phaneuf & Associates ("we," "us," or "our"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://sphaneufassociates.com).
2. Information We Collect
Personal Data You Provide: We collect personal information that you voluntarily provide to us when requesting an estimate, filling out our contact form, or communicating with us. This includes:
- First and last name
- Email address
- Phone number
- Physical address or project location
- Any specific project details or message content you submit
Automated Information & Analytics: When you navigate our site, we automatically collect certain technical information via cookies, web beacons, and embedded scripts (such as Google Tag Manager and analytics software). This data includes your IP address, rough geographic location, browser type, device type, referring URL, pages viewed, and time spent on specific pages.
3. How We Use Your Information
- To respond to your inquiries, schedule consultations, and provide project estimates.
- To deliver customer service, service updates, and administrative communications.
- To maintain, optimize, and improve website functionality, speed, and security.
- To analyze site traffic and user interaction to enhance our services.
- To comply with legal, accounting, and regulatory obligations.
4. Sharing Your Information & SMS Privacy
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., website hosting, analytics providers, email delivery services). These providers are strictly bound to keep your information confidential.
SMS & Mobile Opt-In Data: No mobile information or text messaging opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We Do Not Sell Personal Data: S. Phaneuf & Associates does not sell, rent, trade, or lease your personal information to third parties for monetary or other valuable consideration.
Legal Requirements: We may disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (including Google Analytics) to track site activity and remember user preferences. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. Note that disabling cookies may affect website performance.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information against loss, theft, and unauthorized access. However, please be aware that no transmission over the internet or method of electronic storage is 100% secure.
7. Your Data Protection Rights & Choices
Depending on your location, you may have rights regarding your personal information, including:
- Access: The right to request copies of your personal data.
- Correction: The right to request that we correct any inaccurate or incomplete information.
- Deletion: The right to request that we erase your personal data, subject to legal retention obligations.
- Opt-Out: The right to opt out of marketing communications at any time.
8. Children's Privacy
Our website is intended for general adult audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- By Email: info@phaneufassociates.com — please include “Privacy Policy Inquiry” in the subject line.
- By Phone: 978-669-4919
- By Mail: S. Phaneuf & Associates, P.O. Box 190, Groton, MA 01450
- Online Contact Form: https://sphaneufassociates.com/contact-us